Prepare your Wrangler
This will help you train your Floor Wranglers to manage the sessions on a given floor.
Roles
- You own the experience on the floor you are wrangling
- You will be on the stage and moving around the venue
- Practice moving around the venue so you can be sure you are comfortable with LexGo
- Time keeper for sessions on the floor. Ensure everything starts and ends on time so attendees have time in-between and sessions don’t overlap.
- Introduce each session and presenter (this can be a separate emcee if you have enough hands)
- Watch the session from the audience to ensure the speaker can be seen and heard and hasn’t turned their camera or mic off
- Act as a resource for any speaker questions (event, session or tech)
- Moderate any Q&A for sessions
- Work with your event manager to have a place where you will meet the presenters for your floor
Pre-Event
The floor wrangler is a key role to ensuring the sessions on a floor are on track and everyone is where they need to be to ensure success.
What they Need
- Computer (Mac or PC) with a good internet connection, camera and microphone
- Chrome or Edge browser (current version) or the Mac LexGo app
- While mobile apps are available for LexGo we don’t recommend being mobile while greeting (cellular connections aren’t as reliable)
Audio
- Use a headset or headphones to prevent audio echos and not sound like you’re on a speakerphone.
- Use something like Krisp.ai to remove background noise (dogs barking, cars driving back and other background noise)
Video & Lighting
- Make sure you’re set up without bright light coming in a window behind you
- If possible move your LexGo window to near your camera. So you’re looking more closely into the camera.
- Put a post-it on the camera with a big note “Look Here!” with a smiley face to look at while you’re talking
Network/Internet Connectivity
- Perform a network speed test at https://lexgo.speedtestcustom.com
- You should have at least 10mb download and 5mb upload for the best audience experience
- A hard wired ethernet cable is preferable instead WiFi if possible
Pre-Event Checks
(At Least 5-10 Minutes Before the Doors Open)
Enter LexGo
- Navigate to LexGo
- Enter the Venue - There are two options for entering LexGo. You can use a pass or an account.
Pass
You should have a link and after clicking on the link you will see a place to enter your name and email.
Account
You should have a link to the LexGo venue and a one-time default access code. You will enter your email with the default access code. You would then be prompted to update your password.
AV Check
- You will first need to allow the browser to have access to your AV
- Select your camera, microphone and speaker
- Be sure to check the selection and test all three
Start of the Event
You will be in the lobby to greet people entering the LexGo venue. You should have your camera and microphone on for people entering early.
AV
To control your AV (microphone, camera and screen share) you will find the three buttons on the bottom of your screen. To toggle the control you need to tap the button and not the arrow on the right of the button.
Wrangler
- Have the agenda open and ready so you can make sure your floor stays on track
- Locate the presenters in LexGo before it is their time to present
- You can find out from the event manager if a presenter will be at the event leading up to their presentation or will only be coming in for their presentation
- Make sure presenters are back stage or on stage ahead of time
- View presentations from the audience to ensure the presentation is going as expected
- If not, you can help guide things by jumping to the stage
- If a presenter is going over on time you will need to wrap things up politely on stage with energy and kindness to keep things on track
- You will have staff permissions which will allow you to move someone if they are having issues.
- You can do this by clicking on their name pill on the map and perform a Move To and then select the room to get them to the desired location. If you do this you should let them know before you do so they aren’t surprised.
