Prepare your Wrangler

This will help you train your Floor Wranglers to manage the sessions on a given floor.

Roles

You own the experience on the floor you are wrangling
You will be on the stage and moving around the venue
Practice moving around the venue so you can be sure you are comfortable with LexGo
Time keeper for sessions on the floor. Ensure everything starts and ends on time so attendees have time in-between and sessions don’t overlap.
Introduce each session and presenter (this can be a separate emcee if you have enough hands)
Watch the session from the audience to ensure the speaker can be seen and heard and hasn’t turned their camera or mic off
Act as a resource for any speaker questions (event, session or tech)
Moderate any Q&A for sessions
Work with your event manager to have a place where you will meet the presenters for your floor

Pre-Event

The floor wrangler is a key role to ensuring the sessions on a floor are on track and everyone is where they need to be to ensure success.

What they Need

Computer (Mac or PC) with a good internet connection, camera and microphone
Chrome or Edge browser (current version) or the Mac LexGo app
While mobile apps are available for LexGo we don’t recommend being mobile while greeting (cellular connections aren’t as reliable)

Audio

Use a headset or headphones to prevent audio echos and not sound like you’re on a speakerphone.
Use something like Krisp.ai to remove background noise (dogs barking, cars driving back and other background noise)

Video & Lighting

Make sure you’re set up without bright light coming in a window behind you
If possible move your LexGo window to near your camera. So you’re looking more closely into the camera.
Put a post-it on the camera with a big note “Look Here!” with a smiley face to look at while you’re talking

Network/Internet Connectivity

Perform a network speed test at https://lexgo.speedtestcustom.com
You should have at least 10mb download and 5mb upload for the best audience experience
A hard wired ethernet cable is preferable instead WiFi if possible

Pre-Event Checks

(At Least 5-10 Minutes Before the Doors Open)

Enter LexGo

Navigate to LexGo
Enter the Venue - There are two options for entering LexGo. You can use a pass or an account.

Pass

You should have a link and after clicking on the link you will see a place to enter your name and email.

Account

You should have a link to the LexGo venue and a one-time default access code. You will enter your email with the default access code. You would then be prompted to update your password.

AV Check

You will first need to allow the browser to have access to your AV
Select your camera, microphone and speaker
Be sure to check the selection and test all three

Start of the Event

You will be in the lobby to greet people entering the LexGo venue. You should have your camera and microphone on for people entering early.

AV

To control your AV (microphone, camera and screen share) you will find the three buttons on the bottom of your screen. To toggle the control you need to tap the button and not the arrow on the right of the button.

This indicates your microphone and camera are toggled on.

Wrangler

Have the agenda open and ready so you can make sure your floor stays on track
Locate the presenters in LexGo before it is their time to present

You can find out from the event manager if a presenter will be at the event leading up to their presentation or will only be coming in for their presentation

Make sure presenters are back stage or on stage ahead of time
View presentations from the audience to ensure the presentation is going as expected

If not, you can help guide things by jumping to the stage

If a presenter is going over on time you will need to wrap things up politely on stage with energy and kindness to keep things on track
You will have staff permissions which will allow you to move someone if they are having issues.

You can do this by clicking on their name pill on the map and perform a Move To and then select the room to get them to the desired location. If you do this you should let them know before you do so they aren’t surprised.

Prepare your Wranglers